Terms & Conditions

We hereby notify Users of Ngrcash.com that there is a risk of loss of personal funds when holding digital assets and carrying out operations with them. The value of digital assets may increase or decrease. Moreover, there may be a risk of losing personal funds when buying, selling, storing or investing in cryptocurrencies. Trading in digital assets also carries risks that are not usually inherent in official currencies. Unlike most currencies, which are supported by governments or other legal entities, or commodities such as gold or silver, digital assets are a unique kind of “unsecured” currency supported by technology and trust. Currently, there is no public authority in Nigeria that could take corrective measures to protect the value of digital assets in times of crisis. There may be other risks not covered by this Terms of Service and the Ngrcash.com, when operating with digital assets.

General Provisions

This Terms of Service (hereinafter referred to as “User Agreement”, “Service Agreement”) governs the relationship between Ngrcash.com hereby legally represented by DozyMax Ventures (No 39 Umule Road Aba, Abia State, Nigeria) and Users of Ngrcash.com. The User Agreement includes the text of this Agreement and other documents listed on Ngrcash.com in the “Legal Documentation” section. In this Agreement “Ngrcash”, “We”, “Our”, ‘’Contractor’’, refers to Ngrcash.com, and the words “You”, “Yours”, “User”, “Customer” refers to the person with whom Ngrcash.com enters into this Agreement. The User can only have one registered account. The User is aware that it is forbidden to use the Services or create an account on behalf of any third party. The User is responsible for ensuring the security and control of his or her personal data that is used to access the Services.
When creating an account on the Website, the User must provide only the true information. Indication of false information when registering an account or fake identity documents is not allowed and may lead to restriction of access to the account or its blocking. You agree that by using Ngrcash.com, registering in Ngrcash.com, and creating an Order, you have read, understood, and accepted all of the terms and conditions contained in this Agreement and other legal documents posted on the website at: The Parties have agreed that this Electronic Agreement shall have the effect of a written agreement. This Terms of Service is an agreement in the form of a public offer, the acceptance of which is made by the User through the execution of an exchange request at https://www.ngrcash.com /. If you do not agree to the terms of the User Agreement, the use of Ngrcash.com is not allowed.

1. Eligibility 1.1. We offer services to only Nigerians resident in Nigeria or Abroad; (2) Our service is available to registered and verified customers only; (3) the User has not been suspended or prohibited from using the Service before.

2. Terms and Definitions 2.1. Ngrcash.com – a trademark of a service that provides Users with the ability to exchange digital assets.

2.2. Service – a system for providing Internet services for the exchange, sale and purchase of digital assets.
2.3. User – any individual using Ngrcash.com.

2.4. Client №1 – the User who has passed the Order procedure on the Ngrcash.com website and accepted the terms of the User Agreement.

2.5. Trusted User (Partner) – a User with an account on the Ngrcash.com website that has passed a sufficient, in our opinion, list of organizational and legal measures to cooperate with the Service. The administration of the Service shall carefully sеlect candidates with the status of a “Trusted User” assigned by the administration of the Service on an individual basis, based on the period of cooperation of the Partner with the Service, it’s good faith shown during the period of cooperation, as well as (to the extent that it may be/become known to the Service) the fact that there are no illegal transactions involving the Partner for the entire period.

2.6. Order – the User who made an Order and accepted the terms of the exchange transaction specified in it.

2.7. Digital currency – Bitcoin, , USDT, Litecoin, Ethereum and any other blockchain-based currencies.

2.8. Electronic currency – funds held in the accounts of users of electronic payment systems.

2.9. Payment system – software and hardware product developed by a third party and is a mechanism for implementing accounting for monetary obligations, as well as organizing mutual settlements with users.


3. Subject of Agreement 3.1. Under this Agreement, the Customer grants the Contractor (1) the right to act on behalf of the Customer and in its interests during the period of execution of the exchange operation rendered.

4. Website 4.1. Ngrcash.com is intended for personal use only. By registering on the website, you consent to the transfer of reliable data about yourself to Ngrcash.com in accordance with the registration procedure on the Website. You also agree that you will not use any account other than your own, nor will you attempt to gain unauthorized access to other users’ accounts. In addition, the User agrees that it may only have one account on Ngrcash.com.

 4.2. We may also perform additional checks of your information, and we may request from you any necessary documentation in the form of (Identity  Card, video proof, money receipt and other necessary data) for any reason related to your use of the Services and/or as supporting evidence for any information you provide. If the conditions for providing documents are not fulfilled, the service has the right to refuse to provide services and initiate a refund to the sender’s details within 5 banking days.

4.3. Ngrcash.com may at any time and in its sole discretion deny you the ability to register an Account, restrict the Account, or suspend any transaction until the review of any information provided by you is complete.

4.4. Privacy of your account. You acknowledge that you are responsible for maintaining strict confidentiality of your Account information, including your password, protecting your own Digital Assets, and you are responsible for all activities and transactions posted on your Account. You understand that any compromise in your identity may subject your Account to unauthorized third party access, which may result in the loss or theft of Digital Currency or money from your Account.

4.5. Safety alerts. In order to receive safety notices from the Company, you must inform the Company of changes to your email address and phone number. Under no circumstances will the Company be liable for any loss or loss that you may incur as a result of compromising your account login credentials due to the Company’s lack of guilt and/or inability to follow or act on any notices or warnings that we may send to you. Notwithstanding the foregoing, the Company does not warrant or take any other action in this respect and is not responsible and shall not be liable for any such losses.

 4.6. You must immediately notify us of any unauthorized use of your Account or password, alleged breach of your identity, or any other security breach by emailing info@Ngrcash.com

 4.7. Responsibility for the actions of third parties. Your account is for personal use only, and not for use or access by any third party. In any event, you are solely responsible for all acts or omissions of any third party accessing and/or using your Account.

4.8. You agree that you will not use the Services to carry out any criminal activity, including but not limited to money laundering, illegal gambling and terrorist financing. In addition, you guarantee that you will not use methods to hide the location from which you enter the Site, and that you will inform the Company at its Order your exact and true location. If the Company determines in its sole discretion that the activity on your Account is suspicious or related to any prohibited activity or illegal transaction, the Company may suspend your Account, block any outstanding transactions, and reject any subsequent transactions.

5. Our Services 5.1. Using the services of the Service, the User confirms that it legally owns and disposes of fiat funds and electronic and/or digital currency participating in the relevant Payment.

5.2. Ngrcash.com provides the following services:
 Service for providing the User with the opportunity to sell digital assets in real time;
 Service for providing the User with the opportunity to buy digital assets in real time.
 Service for providing the User with the opportunity to exchange one type of digital assets for another type of digital assets supported by the Service in real time.

5.3. By issuing an Order, the User instructs, and the Service performs actions to sell and transfer digital and/or electronic or fiat currency to another User on its own behalf and at the User’s expense.
5.4.   Once an order has been created by the User, we will complete the order within 5 (five) minutes to 5 (five) hours.

5.5. The Service has the right to cancel the Order created by the User for the purchase of digital and/or electronic or fiat currency, if payment for such Order was not received by the settlement account of the service after 1 (one) hour from the moment of creation of such Order.

5.6. By issuing the Order, the User instructs, and the Service, on its own behalf and at the User’s expense, purchases electronic and/or digital or fiat currency from another User, and performs actions to transfer the cash equivalent to the User in the amount specified in the Order.

5.7. All Ngrcash.com services are provided without express or implied warranty. In particular, all services are provided without implied warranties of merchantability and applicability for a particular purpose. We do not guarantee that Ngrcash.com services as well as Ngrcash.com will be available 100% of the time to meet your needs. The company will seek to provide you with its services as soon as possible, but there is no guarantee that access will not be interrupted or that there will be no delays, failures, errors, omissions or loss of information transmitted.

5.8. Ngrcash.com will use reasonable efforts to ensure access to Ngrcash.com’s services and website in accordance with this Agreement. However, Ngrcash.com may suspend the use of the Website for maintenance purposes and will make reasonable efforts to notify you in advance. Therefore, you agree that you accept the risks associated with the fact that `you may not always use the Ngrcash.com services and the website or perform transactions using your account.

 5.9. The rate is fixed when creating an Order, if the User paid for it within 1 hour after creation. If the payment is not received within 1 hour, the Order is cancelled. In order to restore the order, the User is obliged to contact the technical support of the website. In this case, the amount of payment for the Order will be recalculated at the exchange rate at the time of receipt of payment.
5.10. We make payment according to the amount of E-currency we receive into our E-currency accounts, please take note as you are responsible for any fee spent when sending E-currency to our wallets.
 5.11. If the User paid for the Order, but, due to circumstances, wants to refuse the exchange, then the refund occurs minus 5% of the payment amount.

6. Liability and Responsibility of the Parties 6.1. Ngrcash.com shall be financially liable to the User for the amount of the electronic asset or electronic money that has been transferred to Ngrcash.com for execution of the Order.

6.2. The Ngrcash.com service provides services for the exchange, purchase and sale of electronic assets or electronic money.

 6.3. Ngrcash.com shall not be liable to the User for financial losses caused by illegal actions of third parties that cannot be predicted or prevented.

6.4. Ngrcash.com shall not be liable for any pending or executed Order caused by an error of another Payment System or bank specified by the user in the executed Order. The User agrees that in this case all claims will be sent to the payment system or bank. Ngrcash.com will provide the necessary assistance to file a complaint or claim with another partner or bank.

6.5. Ngrcash.com shall not be liable for any partial or complete failure to comply with these Terms of Use, if any, as a result of force majeure that cannot be prevented by reasonable measures.

6.6. In other cases, failure to perform obligations arising from these Terms or violation of certain conditions will be considered in accordance with the legislation of Nigeria.

7. Responsibility of the User 7.1. The user is responsible for the accuracy and completeness of the information and data provided at the time of registration. In case the User entered incorrect personal data or provided incorrect data for execution of the Request, the Ngrcash.com Service shall not be liable for any losses of the User resulting from such error.

7.2. If the User agrees to these Terms, the User declares and confirms that:

 7.3. The User provided correct and truthful information, as well as genuine identification data;

 7.4. The User is not a party to criminal money laundering transactions or other operations;

 7.5. The use of the Service is not associated with the performance of criminal and/or terrorist activities;
7.6. The User undertakes not to disrupt the Ngrcash.com service by interfering with its software or hardware, or by distorting the parameters transmitted to the Service.

7.7. The User acknowledges and agrees that the Ngrcash.com service does not act as a financial advisor, it does not provide investment advisory services, and any connection between the User and the Ngrcash.com service cannot be considered as advice.

7.8. The User shall not be liable for partial or complete failure to comply with these Terms and Conditions if it is caused by force majeure, unforeseen events or prevented by appropriate measures.

7.9. In other cases, default under these Terms and Conditions or breach of certain Terms and Conditions will be treated in accordance with the laws of Nigeria.

8. Applicable Law and Jurisdiction 8.1. This Agreement and all disputes relating thereto shall be subject to the laws of Nigeria.

9. Miscellaneous  9.1. The use of the Ngrcash.com Service for fraudulent and illegal transactions is prohibited.

9.2. Ngrcash.com operators may be legally obligated to provide information on payments, Users and transactions to the authorities of Nigeria, including supervisors and providers of financial services and payment services in Nigeria.

9.3. The method of processing and protecting personal information is described in detail in the Privacy Policy published on the Ngrcash.com website, required to conclude a contractual relationship between the User and the Ngrcash.com Service.

9.4. The Ngrcash.com service, in case of suspicious actions during the application process by the User, in order to avoid damage from hacker attacks, has the right to suspend such operations until the reasons for these actions are clarified.

 9.5. Ngrcash.com has the right to refuse to perform the transaction of exchange, purchase and sale of electronic currencies if the transfer of the electronic asset to the Service account was made without issuing a Request using user interfaces on the Service Website. The electronic currency transferred to the relevant accounts of the Service by the User without issuing an Application using user interfaces on the Service Website can be returned to the User upon request, taking into account the deduction of the payment system fee.

 9.6. The administration of the Service has the right to refuse to provide services to any User without explanation.

 9.7. The Ngrcash.com Service may respond to User requests up to fourteen business days from the date of receipt of the corresponding User request.

Signed
Management.